Supervisory Development Program
Establishing Performance Expectations
Course Description
This workshop is intended to help new and experienced supervisors understand the importance of establishing performance expectations and outline how to communicate those expectations to employees to ensure overall success. The exceptional supervisor is the one who can communicate expectations about the quality, quantity, and timeliness of work to be produced in a clear and timely manner. This skill affects the relationship between the supervisor and employee and ultimately, impacts the overall effectiveness of the organization. Attendance is recommended for anyone wanting to improve their own process for establishing and communicating performance expectations.
Objectives
After receiving this training, the participants will be able to:
- Understand when it is appropriate to set performance expectations
- Know how assumptions hinder effective communication
- Learn a process to effectively set performance expectations
- Apply skills to current performance issues you may be facing
Committed to providing professional development opportunities for the faculty and staff of its member institutions.
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