Supervisory Development Program

Role and Function of a Supervisor

Course Description

Through discussion, individual work, and group interaction, participants will explore the role and function of a supervisor as it relates to employee performance, teambuilding, morale, and motivation. Attributes and skills of a successful supervisor will be examined. Techniques for improving supervisory skills and enhancing employee performance will be introduced.

Objectives

After receiving this training, the participants will be able to:

• Justify why certain roles are or are not appropriate to assume with subordinates.
• Identify the major areas where supervisors have liability with subordinates, how to conduct themselves to limit initiation of law suits, and minimize any liability from suits filed by grieving employees.
• Understand techniques for effective performance management, including written and oral performance standards, constructive feedback, rewards and recognition, documentation of employee behavior, progressive discipline.
• Identify the factors, variables, or components that when employed produce more effective decisions, better quality judgments, and more efficient problem solving.

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