Supervisory Development Program

Advanced registration is required for all KCPDC events. Registration is FREE to employees of member institutions. Please contact your campus representative for registration.

This program is designed for supervisors, those aspiring to be supervisors or anyone interested in learning more about supervision. The Supervisory Development Program (SDP) provides participants with the proven fundamental skills necessary to become an effective and successful supervisor. Those who complete the seven core classes plus an additional elective session will receive a certificate from KCPDC. The SDP elective requirement can be satisfied by attending one of the ‘Special Topics’ sessions or the annual Professional Development Conference.


Role & Function of a Supervisor

Presented by Rhonda Corwin

Date: Thursday, September 22nd
Time: 12:30 – 4:30 pm
Location: KCKCC, Jewell Building, Room 2325/2326

Description: Supervisors are responsible for employees who carry out plans and policies set by executives and middle managers. Supervisors plan, direct, motivate, and monitor the work of non- managerial employees. This session is designed to describe the major competencies of supervisors, identify where supervisors fit in the management process, and analyze the challenges of supervision.

Objectives: After receiving this training, the participants will be able to:

  • Identify the supervisor’s level in a management team
  • Describe the major competencies of a supervisor
  • Discuss the resources supervisors manage and results obtained
  • Identify supervisory behaviors that positively affect employees’ attitudes and performance

Your Personal Style

Presented by Paula Switzer

Date: Tuesday, October 11th
Time: 12:30 – 4:30 pm
Location: JCCC, Regnier Center, Capitol Federal Room 101 C & D

NOTE: Participants will be provided a code for access to the DiSC assessment from their school’s representative shortly after the registration deadline. Participants must take the assessment online prior to the session, print their report and bring it to the session. Registration is required by September 23, 2015. Walk-ins not permitted.

Description: This workshop is intended to assist the participants in identifying the preferred behavioral work styles. Attendees will identify the strengths and weaknesses of each style and discuss various ways of capitalizing on each different style. In the end, the intent is to offer the supervisor some skills so that they might improve their work environment. Supervisors will leave this workshop with an understanding of different work styles and techniques to improve working with others. Participants will come to understand the impact of diversity on your personal style.

Objectives: After receiving this training, the participants will be able to:

  • Understand their own behavioral tendencies
  • Respect, appreciate, understand and value individual differences in styles
  • Enhance strategies for working together
  • Increase effectiveness by improving relationships with others
  • Understand the impact of diversity on personal style

Legal Aspects of Supervision

Presented by Mike Norlen

Date: Tuesday, November 15th
Time: 12:30 – 4:30 pm
Location: MCC-PV, Education Center, 0005

Description: This course is designed to familiarize supervisors with the sources of the law, unlawful employment discrimination, justification and defenses to various employee complaints, and consider preventive measures and proper language. It includes a review of sexual harassment and steps a supervisor can take to prevent it. After taking this workshop, supervisors will be aware of the varied complex responsibilities. Participants will come to understand the impact of diversity on the legal aspects of supervision.

Objectives: After receiving this training, the participants will be able to:

  • Describe the general aspects of the law relating to the workplace, e.g., structure of the court system, civil vs. criminal liability, common law vs. statutory law
  • Identify the federal laws that apply to the workplace – Title VII, the American Disabilities Act (ADA), the Age Discrimination in Employment Act (ADEA), the Family and Medical Leave Act (FMLA), and the Occupational Safety and Health Administration (OSHA)
  • Understand issues in negligent hiring – the interview process and background checks: What can you ask? What should you ask?
  • Understand issues in negligent supervision – performance evaluations and disciplinary actions/dismissals
  • Know some methods to prevent workplace violence
  • Recognize discrimination in the workplace – what are the protected classes?
  • Understand the types of sexual harassment – quid pro quo and hostile work environment
  • Understand the impact of diversity on legal aspects of supervision

Motivating Employees

Presented by Cindy Miller

Date: Thursday, December 1st
Time: 12:30 – 4:30 pm
Location: MCC-BR, Education Center, 110

Description: This course is an introductory look at what motivation is, how motivation turns into observable behaviors, the aspects of motivation, and how to elicit desired behaviors. The instructor will present the basic motivational theories and his approach to motivation. This course relies on interaction and participation from class members. Small groups, discussion questions and practical application are mainstays of this course. Participants will come to understand the impact of diversity on motivating employees.

Objectives: After receiving this training, the participants will be able to:

  • Define personal ideas of motivation and behavioral indicators
  • Apply motivation and decision making theory to their work
  • Integrate theories into a variety of practical applications
  • Identify specific, useable motivational keys and techniques
  • Develop a motivational plan to address their own situational needs
  • Understand the impact of diversity on motivating employees

Performance Management

Presented by Roger Dusing

Date: Wednesday, January 25th
Time: 12:30 – 4:30 pm
Location: Park University, McCoy Meetin’ House

Description: This session is designed to help managers manage the performance of their teams from setting expectations, giving feedback and finally conducting a formal performance appraisal. The exceptional supervisor is the one who can communicate expectations about the quality, quantity, and timeliness of work to be produced in a clear and timely manner and then provide consistent and objective feedback to the employee about his/her success in meeting those expectations. The session is very interactive with a variety of small and large group activities. Participants will come to understand the impact of diversity on performance appraisals.

Objectives: After receiving this training, the participants will be able to:

  • Understand why it is appropriate and how to set performance expectations
  • Recognize and apply sound principles of giving (and receiving) feedback
  • Explain why performance appraisals are often viewed as a negative experience
  • Identify means to diminish the fear and anxiety that often accompany performance review
  • Identify strategies for handling not only positive appraisals (the easy ones) but those requiring corrective action as well (the difficult ones)
  • Apply the strategies for conducting performance appraisals to any appraisal instrument currently in use

Decision Making & Problem Solving

Presented by Kevin Sansberry

Date: Thursday, February 16th
Time: 12:30 – 4:30 pm
Location: Baker University (Overland Park), Room 101

Description This class focuses on three skills of a supervisor: decision making, problem solving, and applying judgment. It is designed to explore each of these concepts in some depth and offer various ways to consider their application. The content will guide the participant through the topics and offer a series of guidelines to consider. Practical information will be shared and supplemented with handouts which will be good resources for use after class. Participants will come to understand the impact of diversity on decision making and problem solving.

Objectives: After receiving this training, the participants will be able to:

  • Understand the concepts of decision making, problem solving, and judgment
  • Know three ways (unilateral, democratic, consensus) to make a decision
  • Understand several techniques and/or strategies for problem solving
  • Analyze the components of judgment
  • Understand the impact of diversity on problem solving and decision making

Talent Acquisition

Presented by Loretta Summers

Date: Thursday, April 6th
Time: 12:30 – 4:30 pm
Location: JCCC, Regnier Center, Room 101 C&D

Description: In any organization, your people are your most important (and costly) resource. As a supervisor, knowing how to successfully attract and retain talent is vital to your success. This session is designed to explore each of the three key components of effective talent acquisition: recruitment, selection and onboarding.

Objectives: After receiving this training, the participants will be able to:

  • Define the job accurately
  • Find qualified candidates creatively
  • Conduct the interview effectively
  • Evaluate the candidates objectively
  • Onboard the new employee successfully

Committed to providing professional development opportunities for the faculty and staff of its member institutions.